Shipping policy

Shipping Policy

Processing Time:
Orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving your payment confirmation.

Shipping Rates and Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. We offer standard and expedited shipping options. Delivery times vary depending on your location and selected shipping method.

Shipment Confirmation and Order Tracking:
Once your order has been shipped, you will receive a shipment confirmation email containing tracking information. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:
Phebie’s Natural Tea is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:
Phebie’s Natural Tea is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim and we will do our best to accommodate you. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy:
We currently do not ship internationally.